Contact
No ticket queue and no chatbot. Messages land with the small team at Alano Tech Pte. Ltd. in Singapore, and a person reads every one.
Or email the right inbox.
Three addresses, triaged separately on purpose — a vulnerability report should never sit in a queue behind a spam complaint.
- General and privacy
- hello@alano.ai
Account questions, billing that does not exist, data access and correction requests under the PDPA.
- Security
- security@omucloud.co
Suspected vulnerabilities. Please give us a chance to fix it before publishing, and include enough detail to reproduce.
- Abuse
- hello@alano.ai
Spam, phishing or harmful content sent from an Omucloud address. Include full headers if you have them.
Alano Tech Pte. Ltd., incorporated in Singapore (UEN 202555886D).